About Us

Coopers of Stortford is the trading name of The Enterprise Department Limited, which is a family run business based on traditional ideals and values. We only promote products that have been fully tried and tested by us and we try to give as much information about our products as we can in the limited space available, however if you require further information please contact our Customer Services team.
Neil and Kate Cooper, a husband and wife team with background careers in advertising and marketing, founded the Company in 1994. Starting a mail order business and then developing it by trading on the Internet gave the Company a head start in retailing, as the current trend is for more and more business to be done over the web. Opening our first store in Bishop´s Stortford in 2004 has left us poised to become a truly multi-channel retailer of the future.

Mission Statement

The Enterprise Department aims to become the premier company in the UK for providing products and services to adults age 55+.

Company Values

We recognize and value the contribution made to the success of our Company by our employees, clients, customers, suppliers and service providers and will be fair in the way we conduct our business at all times.
We must be aware at all times that to develop the business and invest in the future we must be the first to the market with new products at competitive prices and good quality.
We will not sell any product without satisfying ourselves that it is suitable and fit for the purpose it is sold, ensuring that each product complies with all necessary certificates and legislation.
We will ensure that our advertising and promotional literature is at all times legal, decent, honest and truthful.
We expect our employees to handle our products with respect and act with integrity, commitment and courtesy in all their dealings with customers, clients, suppliers and fellow employees.
We will strive to develop and reward the capabilities of each employee and encourage individual success and happiness.
We are committed to achieving our aims by empowering all employees to carry out their roles in an industrious and productive manner, working together as a united team so that we can meet the needs of our customers.
We are committed as a Company to being the best in our business sector and to grow the business every year.
We hope you enjoy browsing around our site; I'm sure you will be delighted with your selections and I hope you come back and visit us again soon.