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Home > Frequently Asked Questions

Frequently Asked Questions-|Page 1|Page 2|Page 3|Page 4|

Question-What are the Terms & Conditions of Coopers of Stortford?
Answer-1) Any orders placed through the site are considered subject to there being stock available.
2) All items are subject to availability and all dimensions are approximate.
3) We have made every effort to ensure that all colours are accurately reproduced on our website. However, please bear in mind that your own system may cause variations in colour reproduction
4) All prices and offers shown are correct at time of ordering. However, you may find a different price should you look on our site at a different time.
5) We reserve the right to adjust the rate of VAT within each price quoted if the rate varies from 17.5%.
6) All orders must be paid for in £ sterling.
7) Coopers of Stortford accept the following credit and debit cards: Visa, MasterCard, Delta, Solo and Switch, subject to verification.
8) When you order by credit card your account is not debited until we have despatched the goods. The name and address on your credit card statement should be the same as the name and address that was registered.
9) Please note that for security reasons, we are obliged to bank all cheques on receipt of order.
10) Please allow 14-28 days for delivery.
11) Regrettably, at the present time, we are unable to ship orders to the Channel Isles, Eire or any address outside the UK.
12) The material on this Web Site is the copyright of Coopers of Stortford and may not be reproduced in any form other than to print, or download for personal use, or as indicated elsewhere within this site.
13) The Web Site may not be commercialised in any way. Use other than as set out here could lead to actions for breach of copyright in your jurisdiction and/or the commission of a criminal offence.
13)Coopers of Stortford endeavours to ensure that the information contained on this Web Site is complete or free from error, and expressly disclaims and does not assume any liability to any person for any loss or damage whatsoever caused by errors or omissions in the data or software.
15) Please note that acceptance of your order and the completion of the contract between you and Coopers of Stortford will take place on despatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
16) Coopers of Stortford is a trading name of The Enterprise Department Limited. The Despatch Centre, Haslemere Industrial Estate, Pig Lane, Bishop´s Stortford CM23 3HG Vat No. 6500626691)
Still got questions? Please contact Customer Services by phone-01279 757100 (7days a week, 9am-5.30pm)